Outsourcing and Offshoring Business Services

Outsourcing and Offshoring Business Services

Bringing together theoretical and empirical studies from the Journal of Information Technology, this book provides a definitive guide to research discovered on the growing global sourcing phenomenon. Paying particular attention to Information Technology Outsourcing (ITO) and Business Process Outsour...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Συγγραφή απο Οργανισμό/Αρχή:	SpringerLink (Online service)
Άλλοι συγγραφείς:	Willcocks, Leslie P. (Επιμελητής έκδοσης), Lacity, Mary C. (Επιμελητής έκδοσης), Sauer, Chris (Επιμελητής έκδοσης)
Μορφή:	Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:	English
Έκδοση:	Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2017.
Θέματα:	Business. Customer relations > Management. Management information systems. Call centers. Business and Management. Business IT Infrastructure. Business Information Systems. Call Center/Customer Service. Software Management. Customer Relationship Management.
Διαθέσιμο Online:	Full Text via HEAL-Link

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