Linguistic Ethnography of a Multilingual Call Center London Calling /

Linguistic Ethnography of a Multilingual Call Center London Calling /

'This book provides a fresh and insightful exploration into how call centre agents develop and use language at work. The researcher was able to do this because of her unique position within this workplace: she being one of the agents herself. This allowed her to provide a deep ethnographic acco...

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Bibliographic Details
Main Author: Woydack, Johanna (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2019.
Edition:1st ed. 2019.
Series:Communicating in Professions and Organizations
Subjects:
Discourse analysis.
Ethnography.
Linguistic anthropology.
Multilingualism.
Sociolinguistics.
Industrial sociology.
Discourse Analysis.
Linguistic Anthropology.
Sociology of Work.
Online Access:Full Text via HEAL-Link

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Full Text via HEAL-Link

ΒΚΠ - Πατρα: ALFd

Holdings details from ΒΚΠ - Πατρα: ALFd
Call Number: 330.01 BAU
Copy 1 Available

ΒΚΠ - Πατρα: BSC

Holdings details from ΒΚΠ - Πατρα: BSC
Call Number: 330.01 BAU
Copy 2 Available
Copy 3 Available

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