Strategic Management of Professional Service Firms Theory and Practice /

• Κύριοι συγγραφείς: Kaiser, Stephan (Συγγραφέας), Ringlstetter, Max Josef (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
• Θέματα: Business.; Organization.; Planning.; Personnel management.; Service industries.; Business and Management.; Services.; Human Resource Management.

Managing strategies for professional service firms is an important and complex activity. The main issues in this book cover the core management principles for service firms in a comprehensive way. Based on current research findings it includes the management of service quality, knowledge and marketi...