Παραπομπή σε μορφή APA (7η εκδ.)

Wilde, S. (2011). Customer Knowledge Management: Improving Customer Relationship through Knowledge Application. Springer Berlin Heidelberg.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Wilde, Silvio. Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011.

Παραπομπή σε μορφή MLA (8th εκδ.)

Wilde, Silvio. Customer Knowledge Management: Improving Customer Relationship Through Knowledge Application. Springer Berlin Heidelberg, 2011.