Process Mining Discovery, Conformance and Enhancement of Business Processes /

• Main Author: van der Aalst, Wil M. P. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
• Subjects: Computer science.; Information technology.; Business > Data processing.; Software engineering.; Computer logic.; Information storage and retrieval.; Application software.; Computer Science.; Information Systems Applications (incl. Internet).; Information Storage and Retrieval.; IT in Business.; Software Engineering.; Logics and Meanings of Programs.; Computer Appl. in Administrative Data Processing.

More and more information about business processes is recorded by information systems in the form of so-called “event logs”. Despite the omnipresence of such data, most organizations diagnose problems based on fiction rather than facts. Process mining is an emerging discipline based on process model...