Design Issues for Service Delivery Platforms Incorporate User Experience: A Grounded Theory Study of Individual User Needs /

• Κύριος συγγραφέας: Bergaus, Martin (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Vieweg, 2015.
• Θέματα: Computer science.; User interfaces (Computer systems).; Computer Science.; User Interfaces and Human Computer Interaction.; Information Systems Applications (incl. Internet).

Martin Bergaus investigated Service Delivery Platforms (SDP), focussing on their challenges and design aspects from a user's perspective. Qualitatively he incorporated user experience in SDP research, developing a Grounded Theory (GT) then set out parameters needed when developing SDP investiga...