Global Call Center Employees in India Work and Life between Globalization and Tradition /

• Κύριος συγγραφέας: Golpelwar, Mayank Kumar (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2016.
• Σειρά: Internationale Wirtschaftspartner
• Θέματα: Business.; Personnel management.; Management information systems.; Industrial management.; International business enterprises.; Business and Management.; Human Resource Management.; International Business.; Business Process Management.

Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, t...