Global Call Center Employees in India Work and Life between Globalization and Tradition /
Mayank Kumar Golpelwar analyses why Business Process Outsourcing (BPO) units and their young employees found themselves to be the target of severe criticism from India’s middle classes. Using social and organizational psychological frameworks as well as ethnographic and variance analytic research, t...
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| Format: | Electronic eBook |
| Language: | English |
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Wiesbaden :
Springer Fachmedien Wiesbaden : Imprint: Springer Gabler,
2016.
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| Series: | Internationale Wirtschaftspartner
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| Online Access: | Full Text via HEAL-Link |
