Exploring Service Productivity Studies in the German Airport Industry /

Exploring Service Productivity Studies in the German Airport Industry /

Claudia Lehmann explores service productivity from the providers, customer and operations perspective in the German airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their ability to overcome the emphasized problems are discussed,...

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Bibliographic Details
Main Author: Lehmann, Claudia (Author, http://id.loc.gov/vocabulary/relators/aut)
Corporate Author: SpringerLink (Online service)
Format: Electronic eBook
Language:English
Published: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2019.
Edition:1st ed. 2019.
Series:Markt- und Unternehmensentwicklung Markets and Organisations
Subjects:
Leadership.
Management.
Industrial management.
Motivation research (Marketing).
Business Strategy/Leadership.
Innovation/Technology Management.
Consumer Behavior.
Online Access:Full Text via HEAL-Link

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Full Text via HEAL-Link

ΒΚΠ - Πατρα: ALFd

Holdings details from ΒΚΠ - Πατρα: ALFd
Call Number: 330.01 BAU
Copy 1 Available

ΒΚΠ - Πατρα: BSC

Holdings details from ΒΚΠ - Πατρα: BSC
Call Number: 330.01 BAU
Copy 2 Available
Copy 3 Available

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