Engineering Service Systems in the Digital Age

• Main Author: Höckmayr, Benedikt S. (Author, http://id.loc.gov/vocabulary/relators/aut)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2019.
• Edition: 1st ed. 2019.
• Series: Markt- und Unternehmensentwicklung Markets and Organisations
• Subjects: Management.; Industrial management.; Management information systems.; Innovation/Technology Management.; Business Information Systems.

Benedikt S. Höckmayr explores the unique characteristics of service systems in the digital age and provides generalizable guidelines for engineering these complex entities. The author contributes towards understanding the socio-technical mechanisms that lead to according novel digitally enabled ser...

Table of Contents:

• Objectives of this Research
• Grounding of the Research
• Consuming and Producing Knowledge
• Advancing Design Knowledge
• Shaping a Body of Design Knowledge
• Reflections on the Research. .