SpringerLink (Online service), Emrouznejad, A., & Cabanda, E. (2014). Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance. Springer Berlin Heidelberg : Imprint: Springer.
Παραπομπή σε μορφή Chicago (17η εκδ.)SpringerLink (Online service), Ali Emrouznejad, και Emilyn Cabanda. Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance. Berlin, Heidelberg: Springer Berlin Heidelberg : Imprint: Springer, 2014.
Παραπομπή σε μορφή MLA (8th εκδ.)SpringerLink (Online service), et al. Managing Service Productivity: Using Frontier Efficiency Methodologies and Multicriteria Decision Making for Improving Service Performance. Springer Berlin Heidelberg : Imprint: Springer, 2014.
