Public Shared Service Centers A Theoretical and Empirical Analysis of US Public Sector Organizations /

• Κύριος συγγραφέας: Schwarz, Gerd (Συγγραφέας)
• Συγγραφή απο Οργανισμό/Αρχή: SpringerLink (Online service)
• Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
• Γλώσσα: English
• Έκδοση: Wiesbaden : Springer Fachmedien Wiesbaden : Imprint: Springer Gabler, 2014.
• Σειρά: Management, Organisation und ökonomische Analyse ; 16
• Θέματα: Business.; Service industries.; Business and Management.; Services.

A Shared Service Center (SSC) is a semi-autonomous organizational unit that carries out back-office functions – such as IT, finance, or HR – for multiple internal clients. Many public sector organizations adopt SSCs due to budgetary pressures. This book is based on the most comprehensive study about...