Serviceology for Services Selected papers of the 1st International Conference of Serviceology /

Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo....

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Mochimaru, Masaaki (Editor), Ueda, Kanji (Editor), Takenaka, Takeshi (Editor)
Format: Electronic eBook
Language:English
Published: Tokyo : Springer Japan : Imprint: Springer, 2014.
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Online Access:Full Text via HEAL-Link
Description
Summary:Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo. This book provides a useful overall guide to the state of the art in theory and practice of services for researchers in various fields, including engineering, marketing, economics, and others. This work also facilitates the scientific systematization of services and promotes technological developments for solutions of industrial issues.
Physical Description:X, 375 p. 292 illus., 143 illus. in color. online resource.
ISBN:9784431548164