Serviceology for Services Selected papers of the 1st International Conference of Serviceology /
Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo....
Συγγραφή απο Οργανισμό/Αρχή: | |
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Άλλοι συγγραφείς: | , , |
Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
Γλώσσα: | English |
Έκδοση: |
Tokyo :
Springer Japan : Imprint: Springer,
2014.
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Θέματα: | |
Διαθέσιμο Online: | Full Text via HEAL-Link |
Πίνακας περιεχομένων:
- Data assimilation & human modeling
- Enhancing Service Analysis and Testing with VR/AR/MR
- Healthcare service
- Mechanism design for services
- Psychological aspects & neuromarketing
- Product Service System (PSS)
- Public & urban service
- Regional development & policymaking
- Service economy and productivity
- Service innovation and design
- Service management & marketing
- Service robotics
- Service theory
- Tourism & hospitality.