Serviceology for Services Selected papers of the 1st International Conference of Serviceology /

• Corporate Author: SpringerLink (Online service)
• Other Authors: Mochimaru, Masaaki (Editor), Ueda, Kanji (Editor), Takenaka, Takeshi (Editor)
• Format: Electronic eBook
• Language: English
• Published: Tokyo : Springer Japan : Imprint: Springer, 2014.
• Subjects: Engineering.; Production management.; Computers.; Engineering design.; Engineering economics.; Engineering economy.; Engineering Economics, Organization, Logistics, Marketing.; Operations Management.; Engineering Design.; Information Systems and Communication Service.

Services are key activities in the globalization of the economy and also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the First International Conference on Serviceology (ICServ2013), held October 16–18, 2013 in Tokyo....

Table of Contents:

• Data assimilation & human modeling
• Enhancing Service Analysis and Testing  with VR/AR/MR
• Healthcare service
• Mechanism design for services
• Psychological aspects & neuromarketing
• Product Service System (PSS)
• Public & urban service
• Regional development & policymaking
• Service economy and productivity
• Service innovation and design
• Service management & marketing
• Service robotics
• Service theory
• Tourism & hospitality.