From Total Quality Control to Lean Six Sigma Evolution of the Most Important Management Systems for the Excellence /

• Main Author: Chiarini, Andrea (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Milano : Springer Milan, 2012.
• Series: SpringerBriefs in Business,
• Subjects: Business.; Production management.; Business and Management.; Operations Management.

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma. Indeed the cont...

Table of Contents:

• 1 Introduction
• 2 A historical path of the systems
• 3 Literature review concerning the comparison of the systems
• 4 Research methodology
• 5 Japanese Total Quality Control
• 6 Total Quality Management
• 7 Deming’s System of Profound Knowledge
• 8 Business Process Reengineering
• 9 Lean Thinking
• 10 Six Sigma
• 11 Discussion and comparison about the common characteristics of the systems
• 12 Lessons learned from the comparison and discussion
• 13 Conclusions
• 14 Agenda for future research.