Service, satisfaction, and climate perspectives on management in English language teaching /
Customer Service and Climate in English Language Teaching presents the results of research carried out in New Zealand to demonstrate the ways ELT can be conceptualized in terms of service and climate. Although ESL is a major worldwide service industry employing large numbers of professionals and ser...
Άλλοι συγγραφείς: | Walker, John |
---|---|
Μορφή: | Ηλεκτρονική πηγή Ηλ. βιβλίο |
Γλώσσα: | English |
Έκδοση: |
Bingley, U.K. :
Emerald,
2010.
|
Σειρά: | Innovation and leadership in English language teaching ;
v. 2. |
Θέματα: | |
Διαθέσιμο Online: | Full Text via HEAL-Link |
Παρόμοια τεκμήρια
-
Transforming literacy changing lives through reading and writing /
Έκδοση: (2011) -
Leading language programs in a changing world an ecological approach /
Έκδοση: (2010) -
Voices, identities, negotiations, and conflicts writing academic English across cultures /
Έκδοση: (2011) -
RATE Issues
Έκδοση: (2013) -
Applied English phonology /
ανά: Yavas, Mehmet S.
Έκδοση: (2011)