Ο ρόλος της κουλτούρας στην παροχή ποιοτικών υπηρεσιών
The chapter analyzes the significance of culture for the provision of quality services. Moreover, the types of culture, its basic parameters, the way in which the national and organizational culture impact the management and quality of services are discussed.
| Κύριοι συγγραφείς: | , , , |
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| Μορφή: | 7 |
| Γλώσσα: | Greek |
| Έκδοση: |
2016
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| Θέματα: | |
| Διαθέσιμο Online: | http://localhost:8080/jspui/handle/11419/4986 |
| Περίληψη: | The chapter analyzes the significance of culture for the provision of quality services. Moreover, the types of culture, its basic parameters, the way in which the national and organizational culture impact the management and quality of services are discussed. |
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