2021_Book_ServiceDesignCapabilities.pdf
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers...
| Language: | English |
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| Published: |
Springer Nature
2020
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| Online Access: | https://www.springer.com/9783030562823 |
