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oapen-20.500.12657-41749
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dspace
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oapen-20.500.12657-417492020-09-22T00:50:27Z Service Design Capabilities Morelli, Nicola de Götzen, Amalia Simeone, Luca Innovation/Technology Management Manufacturing, Machines, Tools, Processes Services Business and Management Machines, Tools, Processes Industries service design value creation interaction value creation infrastructure Service System Design innovation Design capabilities open access Research & development management Industrial applications of scientific research & technological innovation Production engineering Hospitality & service industries bic Book Industry Communication::K Economics, finance, business & management::KJ Business & management::KJM Management & management techniques::KJMV Management of specific areas::KJMV6 Research & development management bic Book Industry Communication::T Technology, engineering, agriculture::TG Mechanical engineering & materials::TGP Production engineering bic Book Industry Communication::K Economics, finance, business & management::KN Industry & industrial studies::KNS Service industries This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job. 2020-09-21T13:41:59Z 2020-09-21T13:41:59Z 2021 book ONIX_20200921_9783030562823_106 https://library.oapen.org/handle/20.500.12657/41749 eng Springer Series in Design and Innovation application/pdf n/a 2021_Book_ServiceDesignCapabilities.pdf https://www.springer.com/9783030562823 Springer Nature Springer 10.1007/978-3-030-56282-3 10.1007/978-3-030-56282-3 6c6992af-b843-4f46-859c-f6e9998e40d5 Springer 10 89 open access
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OAPEN
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DSpace
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| language |
English
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| description |
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales. After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
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| title |
2021_Book_ServiceDesignCapabilities.pdf
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| spellingShingle |
2021_Book_ServiceDesignCapabilities.pdf
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| title_short |
2021_Book_ServiceDesignCapabilities.pdf
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| title_full |
2021_Book_ServiceDesignCapabilities.pdf
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| title_fullStr |
2021_Book_ServiceDesignCapabilities.pdf
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| title_full_unstemmed |
2021_Book_ServiceDesignCapabilities.pdf
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| title_sort |
2021_book_servicedesigncapabilities.pdf
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| publisher |
Springer Nature
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| publishDate |
2020
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| url |
https://www.springer.com/9783030562823
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| _version_ |
1771297381479874560
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