Modern analysis of customer surveys : with applications using R /
This book introduces customer satisfaction surveys, with focus on the classical problems of analysing them, which include; missing values, outliers, sampling techniques, integration of different data sources, as well as modern and non-standard tools. Each chapter describes, in detail, a different te...
Συγγραφή απο Οργανισμό/Αρχή: | |
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Άλλοι συγγραφείς: | , |
Μορφή: | Ηλ. βιβλίο |
Γλώσσα: | English |
Έκδοση: |
Chichester :
John Wiley & Sons,
2011.
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Σειρά: | Statistics in practice.
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Θέματα: | |
Διαθέσιμο Online: | Full Text via HEAL-Link |