Service design for business : a practical guide to optimizing the customer experience /

Service design for business : a practical guide to optimizing the customer experience /

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς:	Reason, Ben, 1972- (Συγγραφέας), Løvlie, Lavrans, 1969- (Συγγραφέας), Flu, Melvin Brand, 1966- (Συγγραφέας)
Μορφή:	Ηλ. βιβλίο
Γλώσσα:	English
Έκδοση:	Hoboken, New Jersey : John Wiley & Sons, Inc., [2016]
Θέματα:	Customer services. Customer relations. BUSINESS & ECONOMICS / Industrial Management BUSINESS & ECONOMICS / Management BUSINESS & ECONOMICS / Management Science BUSINESS & ECONOMICS / Organizational Behavior Electronic books.
Διαθέσιμο Online:	Full Text via HEAL-Link

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