Tourism and hospitality management

The book aims to address topics such as tourism education and its development in the latter part of the twentieth century, taking "tourism<U+201d> to be a broader field than "hospitality." The term "hospitality" refers to all operations or services encompassing accommo...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Άλλοι συγγραφείς: Kozak, Metin, 1968-, Kozak, Nazmi
Μορφή: Ηλεκτρονική πηγή Ηλ. βιβλίο
Γλώσσα:English
Έκδοση: Bingley, U.K. : Emerald, 2016.
Σειρά:Advances in culture, tourism and hospitality research ; v. 12.
Θέματα:
Διαθέσιμο Online:Full Text via HEAL-Link
Πίνακας περιεχομένων:
  • European quality award winning companies: a situational analysis / H. Kader S<U+0327>anlio<U+0308>z O<U+0308>zgen
  • Service collaboration between healthcare service providers and tourism agencies / Elaine Y.T. Chew, Stephanie Onggo
  • The transit tourists in Hong Kong / Priscilla Poon, Bob McKercher
  • An actor network perspective of tourism open data / Maurice McNaughton, Michelle McLeod, Ian Boxill
  • Marketing of tourism products through the Russian social media channel Vkontakte / Ekaterina Miettinen
  • Key stakeholders in cruise traffic: an application to Spanish cruise ports / Jero<U+0301>nimo Esteve-Pe<U+0301>rez, Antonio Garci<U+0301>a-Sa<U+0301>nchez
  • Revenue management: profit optimisation for Hong Kong travel agencies / Grace Chan, Basak Denizci Guillet
  • Diffusion patterns in loyalty programs / Pedro Pimpa<U+0303>o, Anto<U+0301>nia Correia, Joa<U+0303>o Duque, Carlos Zorrinho
  • Surprise, hospitality and customer delight in the context of hotel services / Ahmad Azmi Ariffin, Noor Omar
  • Transferability of Asian paradigm in hospitality management to non-Asian countries / Athena Lele Chen, Kaye Chon
  • The development of hospitality industry in Krakow: historical perspective / Robert Pawlusinski, Magdalena Kubal
  • Diversification of hotels in a single-asset tourism city / Hilal Erkus-O<U+0308>ztu<U+0308>rk
  • The branded content in the Balearic hotel chains / Angela Lemoine, Maria Garci<U+0301>a Sastre, Margarita Hormaeche
  • Identification of organizational culture in the hospitality industry / Ali Bavik
  • Developing intercultural skills for hospitality students in China / Alan Wong, Cathy Hsu
  • Motivations of South Asian students to study tourism and hospitality in the UK / Roya Rahimi, Vipin Nadda, Blerton Hyseni, Dirisa Mulindwa
  • Effect of work experience on students' attitudes towards hospitality careers / Marlena Bednarska, Marcin Olszewski
  • The role of edu-tourism in bridging racial divides in South Africa / Julia Wells
  • Higher education tourism courses in Brazil / Teresa Catramby, Priscilla Dutra
  • Developing training programs for disabled guests: an industry perspective / Funda Cengiz.