Process Mining Discovery, Conformance and Enhancement of Business Processes /

• Main Author: van der Aalst, Wil M. P. (Author)
• Corporate Author: SpringerLink (Online service)
• Format: Electronic eBook
• Language: English
• Published: Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
• Subjects: Computer science.; Information technology.; Business > Data processing.; Software engineering.; Computer logic.; Information storage and retrieval.; Application software.; Computer Science.; Information Systems Applications (incl. Internet).; Information Storage and Retrieval.; IT in Business.; Software Engineering.; Logics and Meanings of Programs.; Computer Appl. in Administrative Data Processing.

More and more information about business processes is recorded by information systems in the form of so-called “event logs”. Despite the omnipresence of such data, most organizations diagnose problems based on fiction rather than facts. Process mining is an emerging discipline based on process model...

Table of Contents:

• Introduction
• Process Modeling and Analysis
• Data Mining
• Getting the Data
• Process Discovery: An Introduction
• Advanced Process Discovery Techniques
• Conformance Checking
• Mining Additional Perspectives
• Operational Support
• Tool Support
• Analyzing “Lasagna Processes”
• Analyzing “Spaghetti Processes”
• Cartography and Navigation
• Epilogue.-.